Testimonial #1
Gregory A Reinhardt
Dear Arkadiy (Safe Haven) ,
It has been some time since my father resided at Safe Haven and I feel compelled to send you a short note of appreciation for the services you provided. As you know, my father moved from another facility because I felt like he could receive better care. He expressed a sense of comfort at Safe Haven he had previously not known. The three things that meant the most to him are as follows: 1) He could ring for help and someone would be there to assist him almost immediately. 2) The cooking was high quality and personalized to his taste. 3) There was a sense of caring; in his words “Everyone loves everyone around here.” I feel certain that your direct involvement in the day to day operation of the business has made the difference. I remain very appreciative for all that Safe Haven did for my father during his stay there.
All the very best,
Gregory Reinhardt
Testimonial #2
Brooks Gregory:
Hey Arkadiy (Safe Haven),
I hope this e-mail finds you, Alla, and everyone there doing well.
I wanted to say that me and my family really appreciated all of the hard work and serious consideration you afforded us. Ricky, as we affectionately call Dad, has moved to a place off of Lenox Road and has adjusted very nicely. The people are 100% better than where he was before and he is interacting more and seems a lot happier.
I know things did not “work out” this time around and you may be wondering why I as writing this, but it is to tell you hat without friendly, open-minded people such as yourselves out there we never would have thought there was a place out there for Dad.
I personally want to thank you and you staff and just hope that in the future if we do have to move him again, that Safe Haven may become home.
Thanks again and have a great weekend!
Brooks
Testimonial #3
Joel Weiss:
So as not to flood this missive with pap and drama, these few quotes are from today… “I want to stay here!” “The people are so nice and the food is delicious!” “I love it… because there are people here and you are here!”
Testimonial #4
Joel Weiss: (His Second Testimonial)
Arkadiy Yakubov and his sister Alla were looking for a care facility suitable for their aging grandmother. They found the majority of “places” in Atlanta for one reason or another did not suit their needs, so Arkadiy decided to build one close to his house that would be a perfect fit. They are small and their focus is that all care and interaction with the residents is on a “personal” basis. They don’t advertise, Arkadiy developed a concept of what he believed a care facility should be like to be suitable for his grandmother. Arkadiy refined his new concept ensuring the facility was legal, doable, and certifiable. Alla became schooled and certified as their first Care Giver, Safe Haven was created, and they caught Nancy’s eye.
It is listed as “Personal Care”, but it is deeper than that. Patient’s needs came first. When we first saw it we noticed there was no antiseptic or unpleasant smell, only the fantastic aroma of good cooking. A wonderful professional cook is on their staff as well as six care givers. One of Arkadiy’s hobbies is growing fresh vegetables which are used in the kitchen. There are field trips to places like a Atlanta Aquarium and there are musicians which come periodically to entertain the patients. The facility has been built for six residents and skilled caregiver coverage is 24/7. My mom’s room has a private bath. The place is spotless.
Testimonial #5
Todd Haney:
To whom it may concern:
I am writing to provide the highest recommendation possible for Safe Haven at Lenox Park. From the outset, Safe Haven provided our family great comfort as we transferred our mother into their care. Their employees took time to find out about Mom so that they could get to know her and put her at ease.
Safe Haven was also mindful of adapting Mom’s room to her needs and desires. Our mother loves the food prepared at the house, has enjoyed making new friends, and appreciates the spaciousness of the environment at Safe Haven. She thinks of her caregivers as her friends and has very much enjoyed her conversations with them.
When we visit or call, the staff is always good at communicating to us about how our mother is doing and what she needs. Our visits to Safe Haven are always positive and we often like to take our mother in her wheel chair down to the park.
They have often taken our mother to see the doctor, dentist, or get her hair done. In short, Safe Haven has helped us tremendously. Their services have allowed our mother to get better and have enabled our family to rest easily knowing that she is safe and in very good hands.
Sincerely,
Todd Haney
toddhaney@sbcglobal.net
Testimonial #6
Veronica Warren and Family:
Dear Arkadiy and Alla,
We struggled to find a place for Steve that would be right for him, trying two other places before we found Safe Haven. The other facilities were too impersonal, and the care was not right for Steve’s needs.
Safe Haven, as a small home, was just perfect. Steve became a person, not a number. He liked being able to walk out into the living room, being greeted cheerfully — and he loved the food. It was great for Steve to be involved in gardening, growing and then picking the vegetables for the residents to eat. Safe Haven was so welcoming to the family, as well, particularly the grandchildren (that’s not always the case!). The family picnics and holiday celebrations are a wonderful way to welcome family and keep residents connected.
We were lucky to find Save Haven for Steve. Your home — and it really is a home — gave him great peace and wonderful care.
Best,
Veronica Warren and family
Testimonial #7
Janice on Thanksgiving at Safe Haven Assisted Living:
What a nice lunch and celebration! Mom clearly enjoyed the activity and the food. Tell Smoky how much we enjoyed it too. It was a day of real thanksgiving and you are very high on my list of folks for whom I am so grateful. Thanks for all you did to make it a happy day.
Janice
Testimonial #8
Bernie on his mother’s birthday celebration.
Dearest Family,
Our friend Arkadiy, the owner of Safe Haven at Lenox Park, where my Mom has resided for the last several months under his care with his sister, Alla Yakubova and their staff, has put together the attached video for us to enjoy. I just received it a few moments ago. Arkadiy has captured some candid moments of my Mother and they are precious to us. We thank him for these memories and his work to put them together for us to enjoy. The video is over the recent months and especially the Christmas Party that was so graciously presented to all the Residents by Safe Haven’s staff. My Mother was very happy at Safe Haven and you can see her joy being with her family as well as taking a few winks during the Pizza making event.
Love to all,
Bernie
Testimonial #9
Kathy on decisions.
Arkadiy,
Thank you for talking to me about Safe Haven and David’s mother. You were very kind and
generous with your time. We’re still wrestling with making the right decision for Alice, and as
you know, it’s never easy. Congratulations on all the good work you are doing. At the end of the day (as they say), you will not regret leaving the Wall Street world for the Alzheimer’s Caregiver world. You are making a difference in many lives!
Kathy
Testimonial #10
Lori thanks the Safe Haven staff.
Arkadiy and Alla,
How absolutely sweet that you made that video for Josephine. Thank you both so much for caring for our grandmother – you offered her a safe, peaceful, kind place to finish out her last year. We cannot thank you, our your nursing staff enough. We know that she had good days and bad, and the bad ones were not always easy. But you hung in there for her compassionately and gently, and for that we will always be grateful.
Please share this with the nurses and staff who cared for her this last year as well.
All the best,
Lori (Josephine’s grandaughter)
Testimonial #11
A special thanks.
Wow! I just watched this beautiful presentation and it brought tears to my eyes! This is so well done and gives us an idea of the wonderful care and beautiful home that Jo enjoyed during her last years. It really looks like a “family”. You and your siblings must have felt great comfort from knowing your mother was in such caring and loving hands at Safe Haven.
Richard and I were so happy to have Jo in our lives all these years. Such a sweet lady!! Our thoughts and prayers are with you all during this time…..
We love you!!
Testimonial #12
We fit the mold.
Hey Alla/Arkaidy-
Miss Teenie had requested I send her a copy of my gramma’s eulogy. I attached a copy of both my eulogy and my sister’s as well. If you could print out a copy for her, I would greatly appreciate it. Anyone is welcome to read! Thanks so much for everything…you all run a wonderful establishment.
I would also like to pay a very high compliment to Detra. She is a wonderful asset to your place and is very talented at what she does. Being in the medical field, I know how hard it is to find top notch employees and Detra certainly fits that mold!
Thanks again
Kristen
Testimonial #13
An amazing place.
Hello Arkadiy,
Thank you for taking the time to meet with me today and show me your home. Safe Haven is an amazing place. I don’t think I have ever been in a personal care home like yours. I look forward to working with you in the near future.
If you have any questions at all, I am always available. Thank you again.
Sincerely,
Taylor Grout
Always Best Care Senior Services
Testimonial #14
The perfect place.
When I received a transfer to Atlanta, my first thought was “How will I find a place for Mom”. When I heard about “Safe Haven at Lenox”, I asked my daughter to go and visit. Her call to me was “Mom, this is the perfect place for her!” I found that to be true. I was not happy with the thought of a traditional nursing home, or an institutional situation, and the “at home” atmosphere at Safe Haven was perfect. The house itself is beautiful, and warm and inviting. With only 6 residents, I found that there were usually 3 caregivers if not more on duty, so the personal care she received was exceptional. It was professional, but also loving. I was worried about her adjustment, but I could tell from the first day that she felt comfortable and loved. Activities were provided, home-cooked meals served, and there was never a concern about cleanliness or level of care. Arkaidy and Alla were always accessible to answer any questions or concerns. I came to agree with my daughter, it was the perfect place for my mother. I will always be grateful for the love and care she received in the last weeks of her life.
Major Sheila Lanier
Assistant Secretary for Personnel Designate
Atlanta, Georgia
Testimonial #15
“The search for a personal care home for my mom was both tedious and eye opening. The options scan the spectrum from the posh to the inferior and the price differential is a staggering reality in its own right.
Having visited a number of assisted living homes, we narrowed our research to facilities that offered comfort, healthy nutrition, mental stimulation, staff competency and cleanliness. We discovered after several evaluations from these assisted living facilities, that Mom was too infirm for their facilities. After Mom and we were devastated by the rejection from the assisted living facility that we thought was our final option, another door opened. The manager of that facility recommended Safe Haven-Lenox and made the original contact with Arkadiy for us.
Just when we thought we were out of options, Safe Haven appeared and became the perfect solution for Mom’s care. Safe Haven accepted Mom with open arms despite her illness and physical limitations. We couldn’t believe our eyes or our luck. Safe Haven is a beautiful facility whose atmosphere is one of a home and not an institution. The facility has a greater staff-to-patient ratio than other facilities and the staff has an honest desire to help those in need. Residents and their families are treated with respect and given top-notch care along with mental stimulation and exposure to the arts. The small group of residents form a tight knit community whose needs are met as a group and as individuals by the caring staff.
When we realized Mom needed constant care and couldn’t continue to live with us, we were nervous. She always said she would never go to a nursing home. Her family had the same outlook and attitude about nursing homes. Safe Haven changed her mind and that of her family members who came to visit. Safe Haven opened the eyes of many that there are good options and solutions for even the most dire of situations. Thank you Alla, Arkadiy, and the Safe Haven community for making Mom’s last days filled with light, love, laughter, and care.”
-Fran Mohr
Testimonial #16
Mother seems to be doing very well emotionally. You and your staff are very kind to her and are doing a great job. It took me a long time to find you, but I’m glad I waited! Thanks again for your kindness to my mother.
- Jim Cosgrove, JD
Testimonial #17
Robin,
Thank you so much for your referral to Safe Haven. Harry is settled there and thriving in the smaller environment and with outstanding caretakers. The first day when we walked in, we were met by loving, caring, competent, expert staff. This has continued to be true every day. The third day I went to Safe Haven to see Harry, I noticed that the stress I carried in my shoulders and neck for years was gone. And it has not returned. Safe Haven has been a miracle for me and the staff truely angels for Harry and for me. Thank you for all of the support you have given ;me over the past year. While many have helped, if it had not been especially for you, Lori and Diane Bryant this past year would have been almost impossible.
Thank you again for your love and caring for older people and especially for those with dementia. You are another one of my angels
Love,
Annie
Testimonial #18
Dear Safe Haven,
Please give my thanks to everyone for the beautiful Thanksgiving you facilitated for our loved ones and us. The harp music was beautiful, the food outstanding. Denise is already 5 star and she outdid herself Wednesday. All of the staff gracefully flowed around doing their normal nurturing and care, making it seem effortless amid the celebration. They took care of not only our loved ones, but also us.
When I arrived, the tree was being decorated. Harry was in his wheelchair in front of the tree. I asked him if he had put any of the decorations on. He replied “no” but “I am telling them where to put them”!!
My deepest thanks
Annie
